We are looking to appoint a person whose core responsibility will be to assist the Product Development Director with placing all hotel accommodation requirements. Key to this role will be to ensure that all accommodation requirements are placed within the agreed service level time frame, while at the same time maximising the Company’s revenue yield.

This is an Edinburgh based position reporting to the Product Development Director with very close lines of communication to many of the Dublin based staff especially FIT Department, Operations Department and Incentive & Events Department.

CORE DUTIES INCLUDE:

- Placement of all accommodation – Group & FIT according to buy rates or cheaper

- Manage and utilise group / FIT allocations reporting monthly to Product Development Director/Managing Director

- Place series alongside Product Development Director/Managing Director, with contribution/input from the Business Development Director (Dublin)

- The placement of FIT bookings for clients who are exclusively selling Scotland programmes

- Manage and report on the Group/FIT excel spreadsheets on the system

- Draw up contracts where needed, sign off on any returned contracts.

- Negotiate secondary hotel product requirements as directed

- Compiling hotel inspection reports and Health & Safety forms and ensuring that these are loaded into the system

- Management of supplier Extranet

- Management and processing cancellations / amendments / overbookings / waitlists

- Provision of emergency backup services including a 24 hour telephone backup service

- Any other duties as assigned from time to time by your Manager or Director

- You will report to the Product Development Director

Experience and essential requirements:

- Excellent / complete knowledge of Scotland hotel product
- Negotiation skills
- Good computer literacy- knowledge of Excel
- Problem solver/good lateral thinker
- Full driving License

We are looking to appoint a person whose core responsibility will be to assist the Product Development Director with the day-to-day running of the Operations Department within the agreed service level agreements. A core responsibility will be the ability to book services and hotels within required timeframe and budgets thus ensuring and efficient and profitable service.

This is an Edinburgh based position reporting to the Product Development Director with very close lines of communication to many of the Dublin based staff especially FIT Department, Operations Department and Incentive & Events Department.

CORE DUTIES INCLUDE:

- Creation / checking of Scotland group itineraries

- Booking of all services, manage cancellations / amendments

- Guide Booking / contracting

- Co-ordination of group documentation / production of documentation

- Management and administration of Tattoo operations

- The management of the Customer care function for clients who are exclusively selling Scotland programmes

- Quality control with suppliers - managing / answering quality control issues that arise

- Managing trainees / staff to carry out the operations function

- Industry liaison on any quality control issues which arise with Scottish suppliers.

- Provision of emergency backup services including a 24 hour telephone backup service

- Any other duties as assigned from time to time by your Manager or Director

- You will report to the Product Development Director

Experience and essential requirements:
- Excellent / complete knowledge of Scotland tourism product especially hotels and visitor attractions
- Negotiation skills
- Good lateral thinker
- Operational experience in a DMC or similar environment
- Staff management
- Good computer literacy- knowledge of Microsoft Suite of Programmes especially Excel and Word
- Problem solver
- Full Driving License
- Fluency in European languages desirable

We are looking to appoint a person whose core responsibility will be to provide full Account Handling/Customer Services function in respect of all FIT and group bookings operating in Scotland for specific French speaking clients.

This is an Edinburgh based position reporting to the Groups and FIT Operations Manager.

CORE DUTIES INCLUDE:

- Day to day operation of FIT and group bookings for specific nominated clients. This will include the booking and confirmation of services and liaison with the overseas tour operator

- Administration

- Client meet and greet services at Airports and other locations

- Provision of emergency backup services including a 24 hour telephone backup service

- Any other duties as assigned from time to time by your Manager or Director

- You will report to the Groups & FIT Operations Manager

Experience and essential requirements:
- Good computer literacy
- Good organisational skills
- Fluency in French – written and oral
- Good knowledge of the Scottish tourism product

We are seeking a candidate to manage crucial relationships with key tourism suppliers and to drive business by developing strategies to increase visitors to attractions, restaurants, transport, theatres and other tourism suppliers.You will account manage the partners in London and the UK plus develop and source new product ideas in certain overseas destinations. We do not need experience of working with international countries as the company can offer support and training - but its essential candidates have experience of contracting with the UK tourism market and working within an online travel environment.

Please send your CV in confidence to Kelly Strong at info@strongrecruitment.co.uk

Well established inbound tour operator seeks a Commercial Manager to oversea a large operations team and to manage to sales and commerical/buying activities of the groups division. We are looking for candidates with a group operations background as well as experience of sales and purchasing.

Please send your CV in confidence to Kelly Strong at info@strongrecruitment.co.uk

Special interest tour operator seeks a candidate with extensive knowledge of Europe as a destination and strong business development skills to increase business to the special interest tour market. A varied and busy role, the rewards will be there for anyone that joins the company as the MD offers generous bonues and an interesting and dynamic working enviroment.

Please send your CV in confidence to Kelly at info@strongrecruitment.co.uk

We seek a Sales Executive to work as part of a growing sales team for one the UK's leading attraction companies. You will be working closely with the UK travel trade and youth market, attending major trade shows and events, seeing exisiting clients adn developing new business.

Please send your CV in confidence to Omar at info@strongrecruitment.co.uk

We seek a Sales Manager to work closely with the UK and international travel market, increasing sales and account managing existing clients. Part of a global brand, you will work as part of a team to increass sales and to work on joint marketing initiatives with industry partners.

Please send your CV in confidence to Kelly at info@strongrecruitment.co.uk