Left to right: Richard Morsley, Chief Executive; Olivia Horner, Director of Commercial and Operations; Antonio Di Benedetto, Visitor Experience Manager; Sam Bromley, Marketing Manager.
The Chatham Historic Dockyard Trust has received a Gold Award from VisitEngland in its annual attraction accolades, recognising the quality of its visitor experience.
VisitEngland created these awards to celebrate excellence across the visitor attraction sector. They highlight the standout businesses within the VisitEngland Visitor Attraction Quality Scheme (VAQAS) that go above and beyond to deliver unforgettable experiences.
This year, The Historic Dockyard Chatham achieved a 95% score in its VAQAS assessment – the highest score since the scheme’s inception. This rating has earned the Dockyard its fifth Gold Award, a testament to its continued dedication to delivering an unparalleled visitor experience. The Historic Dockyard Chatham is the only attraction in Kent to receive this coveted accolade.
Richard Morsley, Chief Executive at Chatham Historic Dockyard Trust said, “Excellence is at the heart of everything we do at The Historic Dockyard Chatham. We strive to consistently provide an exceptional experience in every area of our operation – from pre-visit and welcome through to every interaction on our historic ships and within our galleries. Receiving VisitEngland’s Gold Award for the fifth time is a true honour and a reflection of the dedication and passion of our fantastic team. Their commitment to delivering the highest standards of service ensures that every visitor to The Historic Dockyard Chatham enjoys a memorable experience.”
Andrew Stokes, Director at VisitEngland said, “These accolades highlight the wonderful visitor experiences provided by English attractions, from the warmest of welcomes to amazing food and drink, from great storytelling to outstanding customer service. Our tourism businesses are the bedrock of our industry, and it is wonderful to highlight and celebrate the fantastic service and experiences they give visitors, time after time. From museums, gardens and nature reserves to farm attractions, estates and theme parks, these attractions go out of their way to make visits memorable.”
Click here to find out more about The Historic Dockyard Chatham.
