A new partnership between DWE Digital and 365Tickets, Fetch.je, has launched in Jersey to enable islanders to order restaurant-quality food, essential and luxury products and much-needed services directly to their door. The booking and payment platform has been set up to help residents during the coronavirus pandemic, offering isolating customers a one-stop-shop to order everything they need safely and securely.
The platform also offers businesses an instant online presence so they can continue trading while their physical premises are closed. Nude Food, Cargo, and Seymore Hotels are among the restaurants already signed up, and individual fishermen and farm shops can also sell their unique, local produce through the site.
With its core tourism business on hold, 365Tickets swiftly repurposed its systems and resources to meet the rapidly increasing demand for at-home products and services. Customers can order and pay with confidence – from several different merchants in the same online basket – and pay by debit or credit card.
Businesses who want to get involved do not need an existing website as Fetch will create a store for them and upload their goods, services and prices. Those who already have a website can add a ‘Shop with Fetch’ button to take customers straight to a bespoke online store. Businesses joining the site are not subject to any transaction fees and there is no minimum contract term.
Dave Edwards, DWE Digital said, “We want to show Jersey what the digital community can do. This is about harnessing all our e-commerce and logistics skills to keep our much-loved physical businesses afloat, and keep money flowing into the island economy. It’s just one local solution to a rapidly-evolving global crisis but we hope it will make a difference.”
Tim De Gruchy, 365Tickets said, 365Tickets has a proven technology platform and a team that can manage a marketplace model. We have significantly reduced the lead time to produce a robust platform with security and scale from the get go. Our aim is to keep local businesses in businesses.”
