Online booking platform Tiqets has launched a venue recovery package including new and improved features to support their partners to bounce back post-lockdown and welcome visitors back to culture.
With restrictions starting to ease, many museums and attractions are faced with limited funds and a significant amount of work ahead to safely welcome back enough visitors for their business to survive. The Tiqets Recovery Package is designed to help venues meet new safety demands without additional costs while they recover economically.
The package will help museums and attractions of all sizes adjust quickly to new capacity, safety and communications requirements. It also includes new features to increase revenue per customer to drive enough funding to survive even with reduced capacity limits. With many venues facing frozen budgets or furloughed staff, the package will help them reopen with the support of Tiqets’ data insights, technology and expert staff.
Manage visitor capacity. Tiqets has expanded its time-slot based ticketing options so that venues of all sizes can embed the Tiqets Booking Engine on their website to meet new capacity limits. The commission fees to use this platform have been waived until the venues are back on their feet.
Maximise venue revenues. Tiqets has designed new bundle and upsell offerings so that venues in a region can offer a joint package that is more attraction to domestic customers and ensures more revenue when capacity is restricted.
Streamline marketing and communications. Customers can now filter for the information that is important to them, such as safety features, updated opening hours, hygiene measures, and free cancellations so they can book in confidence.
“I’m incredibly proud of my team to launch a recovery package for venues designed to not only help keep visitors safe as they reopen, but also to get back to operating even more efficiently than before,” said Luuc Elzinga, President of Tiqets. “It’s our mission to make culture more accessible again by helping people rediscover and enjoy museums and attractions around the globe.”
The new offering was the result of roundtable discussions with more than 400 venue partners over several months. In these small-group industry conversations, many of which included nonprofit cultural organisations, it became clear that venues needed support to adjust to the new tourism environment and become financially stable.
“We have been lucky in these rough times. We’re backed by great investors, strong government support, and we have the brightest minds in our offices and honour of working with over 3,000 of the most exciting venues around the globe,” Luuc Elzinga continued. “But this privilege also comes with the responsibility to step up and put all the team’s effort into driving the forefront of recovery.”
For more information on the recovery package for venues please visit their website.
